Reference

Terms & Conditions for piubet Accounts

Clear Terms & Conditions help you understand how account access, DANA, OVO, GoPay and QRIS records, and game-round outcomes are handled before you open an account.

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piubet Terms & Conditions for piubet Accounts
CONTACT PATHS

Ask Us Before Accepting the Terms

Questions about these Terms should reach us before you continue with account activity. We keep contact paths practical: live chat for quick wording questions, WhatsApp for payment-rule clarification, and email for written account requests. Our team is available 10:00-02:00 WIB, and we may ask you for your account email, phone number, payment reference, or the clause you want us to explain.

Team online

Live Chat

Use live chat when you want a quick explanation before accepting the Terms. We answer 10:00-02:00 WIB and may ask for your account email, phone number, and the clause you are asking about.

WhatsApp Desk

Send us a WhatsApp message when your Terms question involves DANA, OVO, GoPay, or QRIS records. Include the payment time, wallet name, and account username so we can check the correct rule path.

Email Request

Use email when you need a written answer about account status, identity checks, data changes, or acceptance records. We reply with the clause reference and any account step required from your side.

RECORD CARE

Account Records Behind These Terms

These Terms rely on records we can check: account login times, device sessions, wallet references, cookie choices, and round histories.

Account Acceptance

We record the time your account accepts these Terms so later questions can be matched to the wording active at that moment. If acceptance is missing, we may pause account use until you confirm again.

Identity Checks

When the Terms require account verification, we compare the submitted details with your account profile and payment name. This helps us handle withdrawal requests and account changes without relying on guesswork.

Cookie Handling

Cookies help us keep your session connected to the Terms page, login state, and security checks. You can clear browser cookies, but you may need to log in again and accept current wording.

Payment Records

DANA, OVO, GoPay, and QRIS records are used only to apply wallet and account clauses. We check sender name, time, reference code, and account match when a Terms question involves a transaction.

Data Retention

We retain account records for as long as they are needed to apply these Terms, resolve account questions, and meet lawful record duties. When data is no longer needed, we remove or archive it.

Change Requests

If your name, phone number, or email is incorrect, contact live chat or email before making more account changes. We may ask for verification before updating records tied to these Terms.

Common Terms Questions Before You Join

This FAQ answers the Terms questions we hear most before you open an account or continue using one. Each answer points to how the rule works in practice: account acceptance, eligibility, payment records, game outcomes, data requests, and contact steps. If your case involves a live wallet record or account lock, contact us with the exact account email and reference code.

You accept them when you create your account and confirm the required account step on screen. If we change the wording later, we may ask you to accept the current Terms before further account use.

Yes. Access and eligibility depend on local law and are available only where local law permits. If the Terms restrict access in your location, we may refuse, pause, or close account activity.

The Terms let us match wallet records to your account using sender name, payment time, and reference code. If a record does not match, support may ask for proof before updating your wallet.

For Dragon Tiger, Power of Thor Megaways, and other game rounds, the result recorded by the game system and shown in your account history is the record we use under these Terms.

We can update these Terms when account, payment, security, or legal requirements change. The current version stays on this page, and continued account use after an update means you accept the newer wording.

Contact live chat or email with your account email, phone number, and the data you want corrected. We may verify your identity before changing any record connected to these Terms.

Send the clause, account email, and any DANA, OVO, GoPay, or QRIS reference linked to the issue. We will check the account record and reply through chat, WhatsApp, or email.

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